Privacy Policy

Effective Date: June 1, 2026

Cygnus24 is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit www.cygnus24.com or use our services. We do not sell, rent, or trade your personal data ever.

2.1 Information We Collect

We may collect the following types of information:

• Personal identification information such as your name, email address, phone number, and business name

• Business information such as your Amazon Seller ID, account credentials provided voluntarily for service delivery, and company documents

• Technical data such as IP address, browser type, device type, pages visited, and time spent on our website

• Communication records including emails, messages, or call notes exchanged with our team

2.2 How We Use Your Information

We use the information we collect for the following purposes:

• To deliver and manage the services you have contracted with us

• To communicate updates, performance reports, and support responses

• To improve our website, services, and overall client experience

• To send relevant marketing communications, which you may opt out of at any time

• To comply with legal obligations and resolve any disputes that may arise

2.3 Data Sharing and Disclosure

Cygnus24 does not sell, rent, or trade your personal information to any third party. We may share your data only in the following circumstances:

• With trusted service providers such as payment processors or CRM software who assist in our operations and are bound by confidentiality agreements

• When required by law, court order, or government authority

• To protect the rights, property, or safety of Cygnus24, our clients, or the public

2.4 Data Security

We implement industry standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure. We encourage you to safeguard your own login credentials and notify us immediately of any suspected unauthorized access.

2.5 Cookies

Our website uses cookies to enhance your browsing experience and gather analytical data. You may disable cookies through your browser settings; however, some features of the website may not function properly without them. We do not use cookies to track you across other websites or for cross-site advertising purposes.

2.6 Third-Party Links

Our website may contain links to external websites such as Amazon Seller Central, social media platforms, or partner tools. We are not responsible for the privacy practices or content of those websites and encourage you to review their respective privacy policies before sharing any personal information.

2.7 Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Upon written request, we will delete or anonymize your data, subject to any applicable legal requirements or ongoing contractual obligations.

2.8 Your Rights

Depending on your location, you may have the right to access the personal data we hold about you, request correction of inaccurate information, request deletion of your data, opt out of marketing communications at any time, and lodge a complaint with a relevant data protection authority in your jurisdiction.

To exercise any of these rights, please contact us at contact@cygnus24.com.

2.9 Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it promptly.

2.10 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

For privacy-related concerns, contact us at contact@cygnus24.com or call +1 720 760 6650.